Shipping Policy
Shipping Policy
We're excited to get your Little Black Cat Illustrated products to you! Here's everything you need to know about shipping.
Dispatch Times
Greeting Cards, Wrapping Paper, Stickers + Small Products:
Dispatched from our Manchester studio within 1-3 working days via Royal Mail (2nd Class, 1st Class, Tracked 24 or International Standard / Tracked)
Unframed Art Prints:
Dispatched by our UK-based production partner within 2-3 working days.
Framed Art Prints:
Dispatched by our UK-based production partner within 2-5 working days.
UK Shipping
Shipping Estimates:
Royal Mail Tracked 24: 1-2 working days from dispatch
Royal Mail 1st Class: 1-2 working days from dispatch
Royal Mail 2nd Class: 3-4 working days from dispatch
Courier: 1-2 working days from dispatch
Upgrade your shipping to Royal Mail 1st class or Tracked 24 at the checkout.
Free UK Shipping: Orders over £85
International Shipping
We ship worldwide. If your country isn't listed at checkout, please contact us and we'll see what we can arrange.
Shipping Methods:
All international orders are sent via Courier or by the Royal Mail.
Delivery Times After Dispatch:
- EU/Europe: 1-3 working days
- USA/Canada: 1-4 working days
- Australia/New Zealand: 2-5 working days
- ROW: 5-7 working days
Shipping costs for international orders are calculated at checkout, prices start at £4.20
We cover the tariff costs to the USA.
Customs & Import Fees
International customers are responsible for any customs duties, VAT, or import fees that may apply to their order. These charges are determined by your country's customs office and are not included in our shipping costs. We cannot be held responsible for delays or fees incurred by customs.
Tracking Your Order
You'll receive a shipping confirmation email with tracking information once your order has been dispatched. Please allow the full estimated delivery timeframe before contacting us about your order.
If your order hasn't arrived after the expected delivery window, please email us at hello@littleblackcatillustrated.com with your order number, and we'll investigate and resolve the issue promptly.
EU Product Safety Compliance (GPSR)
We are fully compliant with the General Product Safety Regulation (GPSR) for EU customers.
EU Appointed Representative:
Easy Access System Europe
Mustamäe tee 50
10621 Tallinn, Estonia
Email: gpsr.request@easproject.com
Business Information
Little Black Cat Illustrated Goods Ltd.
Unit 3, Pollard Yard
15 Pollard Street East
Manchester, M40 7QX
United Kingdom
Questions?
If you have any questions about shipping, please don't hesitate to contact us at hello@littleblackcatillustrated.com